When should a contractor inform the homeowner of any changes to the project?

A contractor should inform the homeowner of any changes to the project as soon as the changes are known. This practice promotes transparency and fosters trust between the contractor and the homeowner. Early communication about changes, whether they involve costs, timelines, or scope, allows the homeowner to understand the implications of the modifications in real-time. It also gives them an opportunity to provide input or express any concerns they might have, which can lead to a more collaborative approach to problem-solving.

Informing homeowners only after completing a project phase can lead to misunderstandings and dissatisfaction, as the homeowner may feel blindsided by adjustments that could affect the project's outcome. Limiting communication to only significant changes may also hinder the homeowner's ability to make informed decisions throughout the project lifecycle. Waiting until the end to disclose changes can result in frustration or disputes, especially if the changes significantly altered the original project intentions. By keeping the lines of communication open as soon as changes become apparent, contractors uphold professional standards and contribute to a smoother project experience.